Heidi Green
May 24, 2017
I looked down at my admission slip and saw written "35-year-old male, high potassium, and low platelets.” Humm...okay. I already began to plan out in my mind all my interventions even before calling to get report. I'll never forget that report...even to this day, it seems like I can so clearly hear the sadness in the ER nurse's voice. The first words out of her mouth were "Oh man, this is a sad one.”
May 22, 2017
We learned slowly that the only power we had to comfort people in pain as they entered a complex system of care was the softest power at all: tenderness. There were no promises we could make, and people often lied to us to protect themselves. So we smiled.